All articles

Shipping PolicyUpdated 7 months ago

  1. Eligible Destinations:

    1.  EXO Drones offers shipping to the contiguous 48 states, Washington D.C., and Canada.

      1. Orders to non-contiguous states may incur a shipping fee.

  2. Order Fulfillment:

    1. Unless otherwise indicated on the product page,for in-stock orders we allot our fulfillment team up to 2 business days to pick, pack, and ship orders.

  3. Shipping timing:

    1. Shipping options and associated costs are presented during order checkout.

  4. Exclusions:

    1. We recently started shipping to Canada. All fees for international orders (i.e. shipping, duties, and taxes) will be shared and collected when you checkout on our store. No additional fees will need to be collected when the item is delivered.

  5. Order Tracking:

    1. Orders may be tracked at this link using the tracking number which will be sent via email at the time of shipment. Please note for orders shipped via DHL, browser security settings may need to be adjusted to view their tracking page.

  6. Shipping Updates:

    1. Fulfillment and shipping updates will be sent to the email address you used to place your order as the order is processed.

Was this article helpful?