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Returns Policy

Eligibility and Conditions. Returns allowed?: Yes. The following conditions apply to the Return policy:. Additional Conditions. To be eligible for a return, the product must meet one of the following conditions. The product has a manufacturing defect

Exchanges and Store Credit Policy

Eligibility and Conditions. Exchanges allowed?: Yes. Store Credit offered?:  Yes. The following conditions apply to the Exchanges and Store Credit policy:. Requirements. The following will be required to process a request for exchanges or store credi

Cancellations and Order Modifications Policy

Order cancellations and or modifications must be submitted in writing within 1 hour of order placement. After that time has elapsed, you may be eligible for return, exchange, or store credit. Please refer to those policies for more details. Our cance

Warranty Policy

Warranty Coverage Period. Window length: 6 months. Window start date: The warranty period commences as of the date of the order invoice. Coverage Details. The manufacturer warrants this product of any defects in workmanship and materials, under norma

Incomplete Orders / Missing Items Policy

EXO Drones will process a replacement for orders that arrive with items or components missing. Incomplete or Missing Item Claim Window. Window length: 10 days. Window start date:. For Missing Items, the claim window starts as of the date the order wa

Shipping Policy

Eligible Destinations:. EXO Drones offers shipping to the contiguous 48 states, Washington D.C., and Canada. Orders to non-contiguous states may incur a shipping fee. Order Fulfillment:. Unless otherwise indicated on the product page,for in-stock ord

Chargebacks Policy

At EXO Drones, we strive to provide excellent customer service and resolve any issues that may arise. This policy outlines our guidelines and procedures regarding chargebacks initiated by customers. By making a purchase, you acknowledge and agree to

Product Insurance Policy

EXO Care products offer the purchaser protection in the form of a highly discounted replacement for your product in the event of accidental loss or damage during use. Pricing and details for EXO Care can be found on the checkout page. Term Length: 1

Onward VIP Protection+

EXO Drones has partnered with Onward to provide our customers with carbon neutral shipping protection, CashBack and a 30 day satisfaction guarantee on your purchase. When you add Onward to your order, you’ll be protected against lost, stolen or damag

Discounts Policy

At EXO Drones, we believe in providing exceptional value to our valued customers. To enhance your shopping experience and reward your loyalty, we offer the following discount policy:. Promotional Discounts:. We frequently run promotional campaigns an

Privacy Policy

Privacy policy. OpenStore Privacy Notice. Last Updated: 6/6/2023. EXO Drones is owned and operated by Miami Labs, Inc. (d/b/a OpenStore). This Privacy Policy describes how EXO Drones together with OpenStore and our subsidiaries and affiliated compani